Payment methods
You pay for your order online at the moment you place it. All prices in the shop are shown in Polish zloty (PLN) — the only amount added to the product price is the cost of the delivery method you choose, which is shown in the order summary before you confirm the purchase.
Available payment methods
Visa and Mastercard payment cards
Pay by debit or credit card, confirmed by your bank through 3D Secure.
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BLIK
Pay with a BLIK code generated in your banking app. Available to customers in Poland.
Apple Pay
One-touch payment on Apple devices with a card active in Wallet.
Google Pay
Pay with a saved card on Android devices and in the Chrome browser.
Payment security
Payments are handled by Stripe Payments Europe, Ltd. — a licensed payment institution certified to PCI DSS Service Provider Level 1.
You enter your card details directly into the Stripe form. They are never passed to our shop and never stored by us.
All data sent to and from the shop is protected by an SSL certificate, and card payments are additionally confirmed by your bank through strong customer authentication (SCA).
When we take payment
Payment is taken once, at the moment you place your order. We do not sell on a subscription basis and we do not store your card for future charges.
We charge no fee for choosing any particular payment method — the amount shown in your order summary is the final amount.
Refunds
We refund using the same payment method you chose at checkout, no later than 14 days from receiving your statement of withdrawal or from accepting a complaint.
How long the refund takes to appear on your account depends on your bank or card issuer, and is usually between 3 and 10 business days from the moment we issue it.
Withdrawal and complaint rules are described in detail on the "Returns and complaints" page and in the shop Terms and Conditions.